Help & docs · Monitoring & fixing
Monitoring, alerts and what decay means
How often your setup is re-checked on each plan, what triggers a break alert, and why a one-time pass isn't the end of the story.
Last updated 18 July 2026
Once a domain or path is in your workspace, we re-check it on a schedule, indefinitely. You don't turn monitoring on; it is the product.
The schedule depends on your plan. Free workspaces are re-checked weekly. Paid plans re-check faster, from daily down to roughly hourly on the largest plan, because with monitoring the thing you're buying is detection speed: the gap between something breaking and you knowing. Current cadences per plan are on the pricing page.
Why re-check something that passed?
Because passing is a state, not a property. What we see from monitoring sending domains is that correct setups drift: a site migration wipes TXT records that looked unused, an agency tidies a DNS zone, a provider changes its requirements the way Gmail and Yahoo did in 2024, a shared IP you've never heard of lands on a blocklist. None of these announce themselves. The first human-visible symptom is usually engagement sagging weeks later, which gets blamed on subject lines.
That slow, silent rot is what we call decay. It's the reason the product is named what it's named, and there's a whole curriculum on it if you want the deeper story.
The emails you'll get
Three kinds, deliberately different in tone:
- Test email received. A new path was discovered or refreshed: here's what we found. Arrives minutes after you send to your test address.
- Break alert. A monitoring cycle found something that used to pass and now fails: what broke, when we caught it, why it matters, and a link to the fix. These are specific ("your DMARC record broke on Tuesday"), never a vague "attention needed".
- Still healthy. A periodic, quiet note that everything passed. Its job is to be ignorable, and to tell you the sensor is alive.
What "degraded" looks like in the app
When something that passed starts failing, the change is highlighted with a timestamp on the affected report: what the value was, what it is now, when we first saw it. From there, the Fix button on the failing check generates step-by-step instructions for putting it right.
No alert requires you to log in to find out what happened. The email says what broke; the app is where you go to fix it.
Still stuck?
A human reads every message: support@inboxdecay.com. Include your workspace email and the domain in question and you'll usually have an answer within a business day.